When Lorenda Coles made a career shift from business telecom sales to real estate in the year 2003, she already knew something about working with people: always put the customer first. Having over ten years in telecom sales early in her career, Lorenda learned to make her customers’ needs her top business priority. Once she did this, everything else seemed to fall in place. Lorenda started her extensive sales experience in 1995 in residential and business sales for a large telecom company. She then switched gears into real estate sales in 2003, adding to her real estate knowledge she became a licensed real estate appraiser in 2006. She enjoys all aspects of real estate; investing, flipping, personal, recreational, valuation. She has an extensive education and first hand experience in a variety of real estate faucets. She is currently completing her real estate broker program and designation in real estate appraising. Over the course of the past 10 years in real estate she has witnessed an ever-expanding City with a variety of niche markets – She has watched the booms and downturns and helped people with their real estate needs in a variety of market conditions. She understands her clients and wants them to have an excellent real estate experience! Lorenda was born and raised in Calgary, AB. She now raises her family in Calgary . Lorenda has enjoyed a satisfying career in the real estate industry thanks to the same customer service philosophy and word-of-mouth referrals that created her earlier successes. When she is not working she can be found at the arena cheering on her boys in hockey, walks with the hubby and dog in Fish Creek provincial park- She really lives and understands this city!